Limewood

Who We Are

Lime Wood
Beaulieu Rd
Lyndhurst
Hampshire
SO43 7FZ England

Telephone : +44 23 8028 7177
Email: info@limewood.co.uk

Payment Transactions

All payment transactions are handled by a third party payment gateway Credit Call, whose secure transaction processing environment exceeds industry standards such as PCI DSS. We do not process any credit cards details on our own website and any cardholder data is secured by using a combination of symmetric and asymmetric cryptographic algorithms.

Room Deposits / Cancellation Policy

If you have booked our Best Available Rate and cancel before 72 hours of your check-in date we will not charge you for your stay, if you cancel with less than 72 hours’ notice then we reserve the right to charge you for your stay (unless we are able to resell your room). If you have booked the Forest Foodie Package or any of our Prepaid Rates kindly note these are pre-payable and non-refundable.

Certain dates may have an exception to our usual deposit/cancellation policy, this will be communicated to you when booking

Table Booking/Cancellation Policy

Please note that the time you have booked is when we need you to be sat at the table, if you would like drinks beforehand please arrive 30 minutes prior. If you are running late please contact us and let us know to avoid cancellation of your booking. If you need to cancel we would like 72 hours notice by calling +44 23 8028 7177  

Room Deposits / Cancellation Policy

If you have booked a spa treatment please note no payment has been taken you will need to pay on departure. Should you need to cancel or amend your treatment please contact us on 023 8028 7177 at least 24 hours prior to your booking. If you have any medical conditions or allergies, had recent surgery or pregnant please call the spa to complete your booking. We are always happy to help find the right treatment for you. We reserve the right to refuse treatment on the day if this information has not been disclosed at the time of booking. For all hands and feet appointments, Gel, Shellac or acrylic nails must be removed before your appointment.

HH&Co. Backstage Cookery School Booking/Cancellation Policy

Children under 18 years old must be accompanied by an adult at all times.

Please notify us of any special or dietary requirements before your arrival, so we can do our best to accommodate them.

If you are unable to attend we do advise that you contact us at least 30 days prior to your course date for a full refund, after 30 days courses are non refundable but are transferrable.

You will be cooking on Panasonic's latest induction hob technology whilst in the HH&Co Backstage kitchen! It is recommended that people with pace makers should not work on these units. If you are concerned or would like to check whether or not you will be using them in your chosen course please give us a call.

For any further enquiries please call us on +44 23 8028 7162 or email us at backstage@hhandco.co.uk

Herb House Spa

Age restrictions

- Spa Days: Those attending any of our Spa Days must be aged 18 years and over

- Treatments: Those having treatments must be aged 18 years and over with the exception of those listed below:

  • Bamford Stress massage or Pai Facial (excluding Voya, Ayurvedic, deep tissue or sports massages): Available to those aged 16 years and over, subject to consent
  • Mini Facial or back neck and shoulder massage: Available to those aged 15 years and over, subject to consent
  • Mini Manicure or mini pedicure: Available to those aged 14 years and over, subject to consent

 Unfortunately we do not offer any treatments for those aged 14 years and under at this time.

Privacy Policy

Lime Wood does not capture and store any personal information about individuals who access this web site except where you voluntarily choose to give us your personal details via e-mail, or by using an electronic form, or enquiring about any of our services.

Personal data supplied for enquiry purposes will be used exclusively for providing you with the information requested, and will not be passed on to any outside organisation and/or individuals without your express consent.

Personal data provided via e-mail or electronic forms in connection with the provision of Council services is subject to a specific confidentiality policy under the Data Protection Act 1998. This policy applies to all personal data supplied, whether verbally, in writing or electronically

Lime Wood does not use "cookies" for collecting user information from the site, and will not collect any information from you except that required for system administration of the web server. Portetta only monitors the IP addresses of visitors to assess the popularity of pages. These addresses are not linked to any personal data so all visitors to the site remain anonymous

This Privacy Policy covers the websites www.limewoodhotel.co.uk and book.limewoodhotel.co.uk only.

Links from this web site to other web sites are not covered by this policy.